Adam tries Corner Café for the first time.
There's a QR code on his table. He scans it, types his name and number, and he's a member. No app to download.
Five seconds at the counter.
Your cashier types the last 4 digits of his number, enters the bill and taps confirm. He earns 45 points, and WhatsApp tells him so.
He books a table while you're asleep.
Adam asks on WhatsApp. Your assistant checks your opening hours, reads the booking back and waits for his YES. It's in your bookings list by morning.
A message that brings him back.
Loyii wishes him happy birthday with the treat you chose. It's usually free if he's chatted with you lately; if not, WhatsApp charges a small fee, and only if you turn that on. He's back that weekend with three friends.